Privacy Policy
Last updated: 3 November 2026
Who we are
OGM Medical Equipment Trading LLC (Licence No. 785739) operates ogmsupplies.com. Our office is at Office 1010, Block E, Community Building, Nad Al Hamar, Dubai, UAE. We have branches in Egypt and Kuwait.
Information we collect
- Enquiry details you choose to send us: your name, clinic or company, country, phone number or email address, and the products you ask about.
- Messages: anything you write when you contact us by email, phone or WhatsApp.
- Advertising forms: details you submit through our advertising campaigns, such as lead forms on social media.
- Basic technical data: our hosting provider may log your IP address, browser type and the pages you visit.
How we use your information
- To answer enquiries and send quotations.
- To supply products and provide customer support.
- To contact you about our products where you have asked us to, or where the law allows it.
- To keep our website secure and meet our legal obligations.
We do not sell your personal information.
Enquiry list and browser storage
Your enquiry list is saved in your own browser so it stays in place while you browse. It reaches us only if you send it by WhatsApp or email.
Who we share it with
We share information only where needed: with our branches, delivery and service providers, the manufacturers of products you ask about, and authorities where the law requires. Our website uses GoDaddy for hosting and Google Fonts for text styling. Messages sent by WhatsApp or email are also handled by those services under their own privacy policies.
Advertising and cookies
We may advertise through platforms such as Meta and Google. If we add advertising or analytics tools to this website, those platforms may use cookies or similar technologies, and we will update this policy.
How long we keep it
We keep information only for as long as we need it to answer you, serve you as a customer, and meet legal and accounting requirements.
Your choices
You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages. Email info@ogmsupplies.com and we will respond as required by the law that applies to you.
Changes to this policy
We may update this policy from time to time. The date below shows the latest version.
Contact us
Email: info@ogmsupplies.com
Phone and WhatsApp: +971 55 845 7852